Building lasting relationships with your business customers…  The language of business…  Providing linkages between business and workforce development…  Identifying business-driven solutions to workplace concerns or problems…

Learn these skills and more, through this advanced program of intensive studies that leads to a nationally-recognized certification endorsed by the National Association of Workforce Development Professionals (NAWDP).

Courses include:

Maryland’s Workforce Development System – an in-depth overview of the Workforce Development System in Maryland.  Strengthen your knowledge of the System, the players, the structure, vocabulary, funding streams, the challenges and opportunities.

Business Communications - Learn the language of business to become the communication link between business needs and the workforce development system services.

Customized Services – Learn to customize services to meet the needs of different sectors of the economy – instead of adopting a “one-size-fits-all” approach.

Development of Business Relationships - Discover how to recruit employers of all sizes, build long-term relationships, and maintain contact with them to meet emerging and changing needs.

Human Resources Services – Become the conduit through which businesses improve their competitiveness and profitability.

Information Services - help businesses acquire information that supports their core functions.

Job or Career Development Skills - Understand the training needs of both the employer and the job seeker, including initial positions career ladder opportunities.

Knowledge of Economic Development - Understand the connection between economic development and workforce development.

Access this online program any time, from anywhere, and proceed at your own pace.   Achieve this valuable credential certifying, as a Maryland Business Services professional, that you know how to maximize the results and your return on investment.