Assessment: Foundation for Effective Case Management (Archived Recording) Webinar!
Assessment: Foundations for Effective Case Management Online!
Blended Global Career Development Facilitator (GCDF) Certification
Career Assessment... The Customer Friendly Way
Career Assessment: Free/Valid/Online and Low-Cost Paper/Pencil Tools
Career Assessment: Getting the Most Out of the Ability Profiler
Career Assessment: Mastering John Holland's Self-Directed Search (SDS)
Career Assessment: TABE & CAPS/COPS/COPES
Certified Professional Resume Writer (CPRW) Certification 2009
Creating a Dynamic Federal Resume
Creative Thinking
Customer Service in a One-Stop Environment
Delivering Customer Service in a Continuous Improvement Culture Online!
Delivering Customer Service in a Continuous Improvement Culture
Distance Credentialed Facilitator (e-DCF) Online!
Facilitating with Confidence: Connect with Your Group
Getting What You Want: Setting and Maintaining Boundaries
Global Career Development Facilitator (GCDF) Certification
Identifying Substance Abuse
Informal Assessment
Interpersonal Communication Skills
Job Search on the Internet
Make a Note of It: Documenting Progress through Case Notes
Make a Note of It: Documenting Progress through Case Notes (Archived Recording) Webinar!
Making Age an Asset in Your Job Search Online!
Maryland Workforce Development Core Skills Certification Online!
Planning and Documentation: Writing Case Notes for Compliance online eCourse Online!
Planning and Documentation: Writing Case Notes for Compliance online eCourse (for Maryland WIA and DLLR staff only)
Quality Customer Service
Resume Writing Essentials
Résumé Writing for Targeted Populations
Résumé Writing for the Professional, Executive, Technical, and Managerial Candidates
Résumé Writing Isn't for Dummies
Resume Writing Workshop
Resume Writing Workshop Online!
Self-Directed Job Search
Social Media: Providing Career Services/Enhancing Job Searches
Stress Management for Case Managers (Archived Recording) Webinar!
Success Sabotage: Dealing with the Fear of Success
The IEP as a Case Management Tool (Archived Recording) Webinar!
The IEP as a Case Management Tool (Archived Recording)
Tips & Techniques to "Seal the Deal" on a Federal Job Search
Writing Outstanding Federal Application Essays (KSAs)
