The ability to communicate effectively is one of the most important skills in working with co-workers and customers. This one-day workshop is designed to develop excellent communication skills. An active, participatory approach will enable the learning process while reviewing basic, intermediate, and advanced communication skills and applications. Topics include active listening, giving feedback, the effect of personality on communication style, workplace communication issues, and many others.
Addresses NAWDP CWDP competencies: Interpersonal Relations and Customer Service
This course is not currently scheduled. To request this course to be placed on an upcoming schedule, please contact us.
Tracks:
Career Development
Business Services
Leadership
Personal Development
Training & Instruction |
