Ninety-four percent (94%) of employee turnover can be prevented. There are real-world tools and techniques that can improve retention rates among diverse job seeking populations. However, do job seekers take a job for all the right reasons? Why do they leave? Why do they stay? Commitment indicators are different for every person, but successful workforce development professionals need to know them or risk employee turnover in months, weeks, or even days. This interactive course will provide eye-opening insights that you will immediately use and never forget. As benchmarks and regulation evolves from placement rates to retention rates, Job Developers, Vocational Counselors, and Employment Trainers will need these tools to ensure that can retain the job seeker long-term. Attendees will learn:
Which intake and assessment tools work against you in placing new clients How to capture job seekers perceptions and opinions to predict their tenure at a new job When an effective retention strategy begins and what to do first How to identify the 8 signs that a new placement is going to leave Which programs should and should not be used to support retention initiatives How to work with difficult or high-turnover employers How to establish "Turnover Profiles" for individuals and for organizations to improve the fit and reduce job seeker turnover. Addresses NAWDP CWDP competencies: Customer Service, Interpersonal Relations, and Business Services
This course is not currently scheduled. To request this course to be placed on an upcoming schedule, please contact us.
Tracks:
Business Services
Leadership
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